Answers to common VallioPay questions.

VallioPay connects to local card payment gateways that process major card brands. Once your bank has enabled online gateway access for your business, you can plug your credentials into VallioPay and start accepting card payments online.

Yes. Many merchants start with simple payment links and invoices without any custom development. As online sales grow, they can add API integrations, webhooks, and more advanced reporting when they are ready.

Not necessarily. You can run entirely on payment links and invoices from the VallioPay dashboard. A developer is only required if you want deeper integrations with websites, mobile apps, booking engines, or internal systems.

You pay a monthly subscription fee in SCR based on your chosen plan. There are no setup fees and no long-term lock-in. Your bank may also apply their own standard gateway and card processing charges separately from VallioPay.

Yes. VallioPay provides transaction exports, filters, and references designed to line up with your bank settlement reports. This helps your finance team match transactions to payouts and close the books faster.

Sandbox mode lets you test VallioPay using test credentials and sample payment data without moving real money. Live mode uses your live gateway credentials and processes actual payments from your customers.

Once your bank has enabled gateway access and you have your credentials, a typical VallioPay setup can be completed in a few days. Many businesses start with payment links before rolling out deeper integrations.

VallioPay is designed around PCI-conscious principles. Sensitive card data is handled by the underlying gateway, while VallioPay focuses on orchestration, references, and reporting. We also support 3-D Secure flows where applicable.

Yes. You can invite team members to VallioPay and assign roles so that finance, operations, support, and technical users all have the right level of access to payments data and actions.

VallioPay records and tracks refunds, and where supported by your gateway setup, can trigger refund requests through the platform. Refund events are visible in the dashboard and are also sent via webhooks to your systems.

Yes. VallioPay offers a REST/JSON API and webhooks so you can integrate payments with websites, mobile apps, ERPs, CRMs, booking engines, or internal tools. You can start small and extend the integration over time.

All plans come with standard email support. Higher tiers can include faster response times and more personalised onboarding support, depending on your needs and transaction volume.